Frequently Asked Questions

1. Is psilocybin legal in Canada?

Psilocybin (the active compound in magic mushrooms) is currently classified as a controlled substance under the Controlled Drugs and Substances Act (CDSA).
However, exemptions may be granted through Health Canada—for example, for clinical research or in specific medical or therapeutic contexts. Our services follow all applicable laws and regulations related to medical access, harm-reduction education, and wellness advocacy.

2. Do I need a medical document, diagnosis, or prescription to order?

We require appropriate documentation or eligibility verification depending on the product and access pathway. This ensures compliance with Canadian regulations and helps support safe, responsible use.

3. Who is eligible for medical psilocybin access?

Eligibility may include individuals seeking support for conditions such as:

  • End-of-life distress

  • PTSD

  • Depression or anxiety

  • Cluster headaches

  • Treatment-resistant conditions
    Qualification depends on the access pathway and supporting documentation.

4. What forms of psilocybin do you offer?

Product availability may include:

  • Dried psilocybin mushrooms

  • Capsules or microdose formulas

  • Extract-infused edibles

  • Research-grade powders
    All products are sourced from controlled, quality-tested environments. Availability may vary based on regulations and medical access requirements.

5. How do you ensure product safety and quality?

We use:

  • Lab testing for potency and microbial safety

  • Clean, controlled growing environments

  • Standardized microdose formulations

  • Secure packaging with batch tracking
    We prioritize transparency and harm-reduction practices.

6. How long does shipping take?

Orders typically ship within 1–2 business days after medical eligibility verification. Delivery times vary by province. All packages are securely and discreetly packaged.

7. Do you ship across Canada?

Yes—shipping is available nationwide, subject to our eligibility and verification requirements.

8. How is my privacy protected?

We use encrypted systems, discreet packaging, and strict confidentiality protocols. Customer information is never shared with third parties without explicit consent.

9. What is microdosing and how is it used?

Microdosing involves taking very small, sub-perceptual amounts of psilocybin to support mood, focus, and emotional balance. Many users follow structured schedules such as:

  • Fadiman protocol

  • Every-other-day protocol

  • 5-days-on, 2-days-off
    We provide general educational guidance, but not medical advice.

10. Can I use psilocybin to treat a medical condition?

Psilocybin is not approved as a general-use medication in Canada. However, emerging research and exemptions from Health Canada may allow access in certain therapeutic contexts. Always consult a healthcare professional before using psilocybin for health reasons.

11. What is your refund or replacement policy?

We offer replacements for orders that arrive damaged, incorrect, or lost in transit. We cannot offer returns on consumable products that have been opened.

12. What should I know before using psilocybin?

  • Always start low, especially with unfamiliar potencies

  • Avoid combining with alcohol or other substances

  • Have a trusted, sober sitter when using higher doses

  • Avoid use if you have a history of psychosis or unstable mental health
    We promote safe, informed, harm-reduction-focused use.

13. How do I contact customer support?

You can reach us via email or live chat. Our support team is available to assist with questions about shipping, documentation, product information, and safe-use education.